Adaptors: Do you have international power adaptors?
Yes, each suite is equipped with 1 international adaptor (wall plug).
Cancellations: What is Arathusa’s Cancellation Policy?
- More than 90 days prior to arrival: no cancellation fee.
- More than 60 days prior to arrival: 10% of the full accommodation charge.
- More than 30 days prior to arrival: 25% of the full accommodation charge.
- Less than 30 days prior to arrival: 50% of the full accommodation charge.
- Less than 7days prior to arrival: 100% of the full accommodation charge.
Children: Are children allowed at Arathusa?
For safety reasons, no children under the age of 12 are allowed, as the lodge is not fenced.
*Also refer ‘family rooms’ below
Dietary requirements: Does Arathusa cater for special dietary requirements?
Yes, we cater for a variety of dietary restrictions, including:
– Vegetarian, Vegan, Pescatarian and Gluten-Free (Celiac disease)
– If you have a specific allergy – please do let us know
– Please note, we are not able to provide kosher/Halaal meals
Driving to Arathusa: Can I use Google Maps or a GPS when I self-drive to the Lodge?
No, you can’t use Google Maps or a GPS when driving to the lodge as this will take you to the wrong entry gate. You can only enter at Gowrie Gate in the north. You can download a map by clicking here. You can also email our reservations team to get directions or a map at firstname.lastname@example.org
Family rooms: Do you offer Family Rooms/Interleading Rooms or Triple Rooms?
Our rooms are suitable for 2 guests only in either twin or double beds. Please advise should you require a twin bed setup.
Flying to Arathusa: Which airport is the closest to Arathusa Safari Lodge?
Hoedspruit is the closest commercial airport to Arathusa.
Arathusa also has its own airstrip that is serviced by SA Airlink & Federal Air.
Game drives: How long are game drives, and at what times are they offered?
Our game drives are ± 3 hours long, and are offered at 05h30 & 16h30 in summer (October – April) and 06h00 & 15h30 in winter (May – September).
Game reserve gate fees: If I go to Sabi Sand Game Reserve and the Kruger National Park, must I pay a gate fee for both?
You do have to pay a gate fee for both they are 2 different conservation areas.
Honeymoons: Do you cater for Honeymoons?
Laundry: Do you offer a laundry service?
Yes we do, at an additional cost. Please note that this is a ‘bush laundry’ service, and we do not recommend that ‘delicates’ are sent through.
Payment: How can I pay my deposit?
You can pay by credit card, bank transfer or by PayGate (a secure link where you enter your card details). A 50% deposit is payable when confirming your booking. The balance is due 30 days before arrival.
Transfers: Do you offer transfers to and from other destinations, besides the major airports?
Yes, we do. Please ask reservations to quote you accordingly.
Wifi: Does Arathusa provide Wifi?
Yes, Wifi is provided in all public areas.